Privacy policy

This privacy policy for Rich Smith Research (the "Service") governs the privacy of those who use this website, including collection, use and disclosure of your information. By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this privacy policy. If you do not consent to the same, please do not access or use the Service.

What we collect

We will collect and process the following personal information about you:

Name
Email address
Site usage behaviour

We will only collect and process this information where consent has been given.

How we collect your information

Most of the personal information we collect and process is provided to us directly by you for one of the following reasons:

You got in touch with us via this website, using our contact form or email address
You provided other information directly to us
You consented to our use of cookies on this website.

We may also receive personal information indirectly, from the following possible sources in the following possible situations:

Third party analytics or marketing tools, such as Google Analytics, may supplement data we collect about your use of our website, with data already collected by Google. View Google’s policies.

How we use your information

We will use the information that we collect about you for the following purposes:

Providing you with information about our services
Understanding how you use our website
Informing the marketing and promotion of our services.

We will only use your information for these purposes where consent has been given.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent, which you are able to revoke at any time through notifying us directly or adjusting your cookie preferences on our website.
Legitimate interest - we may use and process some of your personal information where we have sensible and legitimate business grounds for doing so. Under European privacy laws there is a concept of “legitimate interests” as a justification for processing your personal information.

Retention period

We will retain your personal information for as long as we need it to fulfil the purposes for which it was collected as detailed in this privacy policy. We may need to retain certain information for longer periods such as record keeping, reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us at privacy@richsmithresearch.co.uk.

We may modify this privacy policy at any time without any prior notice to you and will post the revised privacy policy on the Service. The revised policy will be effective 180 days from when the revised policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised privacy policy. We therefore recommend that you periodically review this page.

A cookie is a small text file placed on your computer or device. We use cookies on this website in order to provide functionality as well as understand how visitors use our website.

Some cookies will be saved for specific time periods, while others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, so please review your web browser options.

The cookies currently used on this website are as follows:

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

ssr-caching

This cookie is set by Wix.com (the website operator) and indicates how a site was rendered.

Duration: Less than a minute

XSRF-TOKEN

This cookie is set by Wix.com to enhance visitor browsing security by preventing cross-site request forgery.

Duration: Session

This cookie is set by Wix.com platform sets this cookie for security purposes.

Duration: Session

svsession

This cookie is set by Wix.com to identify unique visitors and track a visitor’s session on a site.

Duration: 1 year 1 month 4 days

Analytics cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

fedops.logger.sessionId

This cookie is set by Wix.com to registers statistical data on users' behaviour on the website.

Duration: Persistant

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@richsmithresearch.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

ICO helpline: 0303 123 1113
ICO website: www.ico.org.uk

Last updated: 1 December 2024

Privacy policy

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Rich Smith Research Ltd.